FAQ

When was my product made? When does it expire?

Our products have a 2-year shelf life from the date they were manufactured. Our SPF products have a 2-year expiration date.
To determine the shelf life and expiration date of your product, you will need the batch code listed on the bottom of the product (or on the crimp-end of the tube). Please use the following key:

The first number is the year that the product was manufactured. Example 4=2014, 5=2015, 6=2016. The second letter is associated with the month of the year. See below:

A - January
B - February
C - March
D - April
E - May
F - June
G - July
H - August
I - September
J - October
K - November
L - December

The product I want is out of stock on the website. When will it come back?

We’re sorry for the inconvenience! We do occasionally run out of stock. Please visit, naturallyseriousskin.com in the near future to see if this product is available.

Is this product safe to use during pregnancy?

We cannot advise which products to use during a pregnancy. We recommend that you contact your physician or primary doctor to address product usage during your pregnancy.